It is often necessary to assess the satisfaction of the house users with the house environment, in other words the compliance
of the environment with their expectations, needs and goals.
The quality of residence and environment affects the general life satisfaction of the human. If the residents are satisfied
with their residences and residence environments, this influences their psychological and physical health and these all
together have an impact on the structure of the society. Therefore if the variables influencing the satisfaction of the people
with their housing environment are known, this will aid us to set the criteria for the design of the housing and its
environment. The aim of this study is to define the expectations of mass housing users from the houses and their environment
and to assess the satisfaction of Bahcesehir Mass Housing users with the area they live in. The needs and
expectations of families with different ages, cultures, educational backgrounds and income levels have been analyzed
and the kinds of conditions necessary for satisfaction have been defined.
The factors necessary for the satisfaction of the users with the houses and their environment have been determined on
the basis of the collected information about the features of the household, the houses and the house environment.
The survey within the scope of this study was carried out through 400 questionnaires. 327 of them were filled out in
multi-family houses and 73 in single-family houses.
The findings of this study show that, not only the quality of the residence but also the environment of the residence is
important. Residential environment constitutes not only the physical components of the residential area but also social
and economic factors.
The assessments within this study will serve as a guide for future studies aiming to increase the quality of mass housing
by taking the wants and needs of the mass housing users into consideration.
Keywords : Resident Satisfaction, Residential Environment, Housing Preferences, Housing Quality, Mass Housing
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